This Privacy Policy describes how Paayenda Software Services ("we", "our", or "us") collects, uses, and protects your personal information when using the Khanagi mobile application ("App"). This applies to both Android and iOS versions of the App. By using Khanagi, you agree to this policy.
Data Used to Track You
We may collect certain information that can be used to track your activity across other apps and websites owned by different companies. This includes:
- Device ID: A unique identifier for your device that may be used for app analytics and limited advertising purposes.
- Other Identifiers: Certain app-specific identifiers that help us understand user behavior across platforms.
Data Linked to You
The following information may be collected and linked directly to your identity to help provide services, process transactions, or ensure app functionality:
- Contact Information: Your name, email address, phone number, and physical address, as provided during registration or order processes.
- User Content: Any photos or videos you upload within the App (e.g., for profile, store setup, etc.).
- Identifiers: Your User ID and Device ID that connect your activity to your account.
Data Not Linked to You
The following data may be collected but is not associated with your personal identity:
- Usage Data: Interactions with the app (e.g., screen views, features used).
- Advertising Data: General ad engagement metrics that do not personally identify you.
- Diagnostics: Data like crash logs, app performance reports, and error logs that help us improve Khanagi.
How You Manage Your Data
- Update Information: You can update your personal info in the app’s settings at any time.
- Delete Account: You can delete your account — and all data associated with it — directly from the app settings.
How We Use Your Information
- To enable core features like browsing, managing stores, or processing orders.
- To communicate with you about orders, service updates, or app changes.
- To monitor and improve app performance, fix bugs, and ensure a smooth experience.
Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing or advertising. Your data is used solely for operating Khanagi and enhancing your experience.
Security
We take reasonable steps to protect your information using industry-standard security practices. However, no system can be guaranteed 100% secure. We recommend using a strong password and keeping your account credentials private.
Children’s Privacy
Khanagi is not intended for children under 18. We do not knowingly collect data from minors. If you believe a minor has provided personal data, please contact us and we’ll promptly delete the information.
Your Rights
- You can review, edit, or delete your personal data anytime using the app.
- You can opt out of marketing emails via the unsubscribe link or app settings.
- You can request data access or deletion by emailing us at support@paayenda.com.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. Significant updates will be communicated through the app or via email.
Contact Us
For any questions or concerns about this Privacy Policy, feel free to reach us at:
Email:support@paayenda.com