This Privacy Policy explains how Paayenda Software Services ("we", "our", or "us") collects, uses, and protects your personal information when you use the Khanagi mobile application (the "App") on Android or iOS. By using Khanagi, you agree to the practices described here.
Data Used to Track You
We may collect certain identifiers that can be used to track your activity across other apps and websites owned by different companies. This is done to improve the Khanagi experience and measure interactions.
- Device ID: Used to measure app usage and understand user behavior across platforms.
- Other Identifiers: App-level IDs used for user analytics.
Data Linked to You
We may collect the following information and associate it with your identity to enable account features and provide services:
- Contact Information: Name, email address, phone number, and delivery address.
- User Content: Photos or videos uploaded by you (e.g., product images, store setup).
- Identifiers: User ID and Device ID linked to your account activity.
Data Not Linked to You
The following types of data may be collected but are not connected to your identity:
- Usage Data: Screens visited, time spent, and general app behavior.
- Advertising Data: General ad engagement info (no personal identifiers).
- Diagnostics: Crash reports, performance data, and error logs to improve the app.
How We Use Your Data
- To register and manage your account.
- To fulfill orders, enable store setup, and provide essential features of the App.
- To contact you regarding transactions, updates, or support.
- To improve Khanagi’s performance, security, and user experience.
How You Manage Your Data
- Update Info: You can update your personal details anytime from the App’s settings.
- Delete Account: You can permanently delete your account and all linked data from within the App.
- Email Requests: You may email support@paayenda.com to request data access or deletion.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. Your data is used strictly within the Khanagi ecosystem to provide services and support. No marketing networks or advertising vendors have access to your personal information.
Security Measures
We use reasonable technical and administrative measures to protect your personal data. However, no method of transmission over the internet is completely secure. You are encouraged to use strong passwords and update them periodically.
Children’s Privacy
Khanagi is not intended for users under 18. We do not knowingly collect personal data from minors. If we become aware that a child under 18 has submitted data, we will delete it promptly.
Your Rights
- You can access, correct, or delete your personal data at any time.
- You can opt out of non-essential communication through the app or unsubscribe link.
- You can contact us via email to make data-related requests.
Data Retention
We retain your data only as long as necessary to provide you services, comply with our legal obligations, or resolve disputes. You may delete your data or request its removal at any time.
Policy Changes
We may update this Privacy Policy to reflect changes in our practices or legal requirements. If we make significant updates, we will notify you via the App or email. Continued use of Khanagi after changes means you accept the new policy.
Contact Us
If you have questions, feedback, or concerns about this Privacy Policy, you may contact us at:
Email:support@paayenda.com